Return Period:
You can return the products you purchased from the Herbal Sleep Supplements store within 14 days from the date of delivery. During this period, if you are not satisfied with the product or wish to return it for any other reason, you can request a return.

Right of Return:
During the return period, you do not need to specify any reason for returning the product. You can request a return due to dissatisfaction, incorrect product shipment, or other reasons.

Return Conditions:
Product Condition: The products to be returned must be unused, unopened, and in their original packaging. To ensure that the products are in a resalable condition, it is important that the original packaging is undamaged.

Return Shipping Fee:
The return shipping fee will be covered by the customer. However, if the product is damaged or defective, we will cover the return shipping fee. In this case, you need to take photos of the damage or defect and send them to info@herbalsleepsupplements.com to document it.

Return Approval:
Return requests must be submitted in writing to info@herbalsleepsupplements.com. Once your return request is approved, you will be provided with the return shipping address and other necessary information via email. To approve your return request, you must provide your original order number and reason for return.

Return Process:
After your return request is approved, send the product to the specified address. Once the product reaches us and it is confirmed to meet the return conditions, the return process will be initiated. The completion of the return process may take 5-7 business days.

Exchange Policy:
Exchange Requests: The same process applies for exchange requests. After returning the relevant product, a new product will be sent to you. To request an exchange, you must apply in writing to info@herbalsleepsupplements.com. Once your exchange request is approved, you will be provided with the address for sending the new product and other necessary information via email.

Stock Availability:
If the product you wish to exchange is not available in stock, alternative product options will be offered to you or a refund will be made according to your preference.

Exchange Shipping Fee:
The shipping fee required for the exchange process will be covered by the customer. However, if the product is damaged or defective, we will cover the exchange shipping fee.

Additional Information:
Customer Satisfaction: At Herbal Sleep Supplements, we prioritize customer satisfaction. You can contact us at info@herbalsleepsupplements.com for any questions or issues. Our customer service team is here to solve your problems and provide you with the best service.

Return and Exchange Process:
Your return and exchange requests will be processed quickly and smoothly. Our goal is to ensure your satisfaction as our valued customers and to make your shopping experience excellent.